Selected client
Maya R.
Montrose · First appointment · The Really Good Facial
Appointment
Checked in
Intake ready
Membership
Warm
Ask after value touchpoint 5
Next visit
Due
Book before checkout
Touchpoint progression
Build value before the ask
Greet
Evaluate
Tour
Assess
Routine
Membership
Rebook
What to say
“Your skin responded really well today. If you want to keep this moving, the membership gives you a monthly facial rhythm and helps us stay consistent.”